Refund policy


Returns are accepted within 14 days of receiving your product. All products must be returned in their original condition and packaging.

(for example: not unravelled, not coloured or cut) and in its original packaging.

We do not offer exchanges or refund on custom made wig units/orders.


We allow customers to cancel orders within 24 hours after purchase. Please contact us here with your order number stated.

We do not accept cancellations of custom units.